TERMS AND CONDITIONS FOR DOG TRAINING SERVICES

1. THE PARTIES & SERVICES

  • The Provider: [Canine & Co. Spain / Registered Autónomo Steve Davis], with NIF/NIE [X1863872K] and registered office at [Calle Cañada Real 81, 11312 San Enrique de Guadiaro, Cadiz].
  • The Client: The owner or designated guardian of the dog(s) receiving training.
  • The Services: The Trainer agrees to provide [Private Sessions / Group Classes / Behavioral Modifications / Board & Train] as agreed upon in the booking confirmation. 

2. PRIVATE IN-HOME SESSIONS: SPECIAL CONDITIONS

  • Safe Environment: The Client must provide a safe, distraction-free environment for the session. Other household pets or unsupervised children must be kept in a separate room if requested by the Trainer.
  • Trainer Safety: If the dog has a history of human-directed aggression or territorial resource guarding inside the home, the dog must be secured or safely muzzled before the Trainer enters the property. The Trainer reserves the right to terminate a session immediately if they feel unsafe, with no refund.
  • Travel Fees: Sessions include travel within [Specify Area/KM radius 15km 0.30€/km]. Locations outside this zone will incur a travel surcharge of €[Amount] per kilometer.

3. GROUP CLASSES: SPECIAL CONDITIONS

  • Attendance & Punctuality: Classes start strictly on time. Late arrivals may be excluded from the session if the disruption impacts other dogs.
  • Leash Etiquette & Space: Dogs must be kept on a standard, fixed leash (no retractable/flexi leashes) at all times. Clients must maintain a safe distance (minimum 2–3 meters) from other dogs unless explicitly instructed otherwise by the Trainer.
  • Expulsion Policy: The Trainer reserves the right to remove any dog from a group class if the dog shows extreme stress, uncontrollable aggression, or poses a safety risk to others. In such cases, the remaining value of the course may be converted into private sessions at the Trainer’s discretion.

4. TRAINING METHODS & LEGAL COMPLIANCE

  • Force-Free Methodology: We exclusively use, science-based, and humane training methods: balanced, science-based, and humane training methods science-based, and humane training methods.
  • Prohibited Equipment: In compliance with Spain’s Ley de Bienestar Animal, the use of electric shock collars, prong/choke collars, or any tools designed to inflict pain, fear, or physical aversion is strictly banned.
  • Owner Engagement: Training is a collaborative process. The Trainer teaches the Client how to train their dog. Results are dependent on the Client’s consistency and daily practice; therefore, specific behavioral outcomes cannot be guaranteed.

5. HEALTH, VACCINATIONS & INSURANCE

  • Microchipping & Passport: All dogs must be legally microchipped and registered. The Client must provide the dog’s European Pet Passport or vaccination card prior to the first session.
  • Vaccinations: Dogs must be up-to-date with mandatory Spanish vaccinations (including Rabies) and regularly treated for internal and external parasites.
  • Health Status: Clients must not bring a dog to a group class or host an in-home session if the dog shows signs of infectious illness, coughing, vomiting, diarrhea, or contagious parasites (e.g., fleas, ticks, giardia).
  • Civil Liability (Responsabilidad Civil): Under Spanish law, the owner is legally liable for any damage or injury caused by their dog. The Client confirms they hold a valid Third-Party Liability Insurancepolicy covering their dog, as legally required in Spain.

6. BOOKINGS, FEES, AND CANCELLATIONS

  • Payment: All fees must be paid via [Bank Transfer / Cash / Bizum / Card] prior to the first session or package commencement. All Prices include IVA 21% IVA (Spanish VAT), which will be detailed on the invoice.
  • Cancellation Policy:
    • Cancellations made with more than 24 hours notice can be rescheduled free of charge.
    • Cancellations made with less than 24 hours notice, or no-shows, will be charged the full session fee.
    • Group Classes: Missed group classes cannot be refunded or rescheduled individually, as the slot is fixed.
  • Weather Disruptions: For outdoor group classes or sessions, the Trainer reserves the right to reschedule if extreme weather (heavy rain, gales, or summer temperatures exceeding 25°C) poses a health risk to the dogs.

7. DATA PROTECTION (RGPD)

  • In compliance with European GDPR and the Spanish Ley Orgánica 3/2018 (LOPDGDD), personal data is collected strictly for business operations, invoicing, and service management. Data will not be shared with third parties.
  • Video and photographs may be used to demonstrate to the client their progress or clarify errors to the client and others and for publicity. The client has the right to opt out of this service if they so wish

8. GOVERNING LAW

  • This agreement is governed by the laws of Spain. Any legal disputes shall be settled exclusively in the courts of [San Roque, Cadiz].